PRIVACY POLICY
DIVING.BERLIN appreciates the trust you place in us when you visit our website. We are a diving school based in Berlin (Germany) that offers diving courses, diving equipment and diving trips.
To make your diving and your vacation as pleasant as possible. Please read this privacy policy and agree to both documents to get permission to use our services.
LOCATION OF DATA STORAGE
We are a Germany-based company and operate web servers hosted in Germany. Our hosting provider IONOS SE adheres to the EU/US “Privacy Shield” to ensure that your data is stored securely and in compliance with the GDPR. Further information on data protection at IONOS SE can be found here: IONOS SE data protection guidelines.
REGISTRATION DATA
When you register on our website, we store your chosen username and email address, as well as any other personal information that is added to your user profile. You can view, edit or delete your personal information at any time (except for changing your username). Website administrators can also see and edit this information.
PURCHASE DATES
In order to receive product support, you must have one or more Diving.Berlin customer accounts on our website. These customer accounts are stored together with support expiration dates and your user data. This is necessary so that we can provide you with downloads, product support and other customer services.
DATA SUPPORT
If you are registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions will be sent directly to Diving.Berlin. Only the data you specifically provided will be sent, and you will be asked for your consent each time you want to create a new support ticket.
COMMENTS
If you leave comments on the site, we collect the data shown in the comments form, as well as IP address and browser user agent string to help spam detection.
CONTACT FORM
Information submitted via the contact form on our website is sent to our company email address, which is hosted by IONOS SE. IONOS SE adheres to the EU/US “Privacy Shield” directive and you can find further information here: IONOS SE data protection directive.
These submissions are kept for customer service purposes only, they are never used for marketing purposes or shared with third parties.
GOOGLE ANALYTICS
We use Google Analytics on our website for anonymous reports on website usage. So no personal data is stored. If you would like to opt out of having your behavior on our website monitored by Google Analytics, please use this link: Google Analytics Opt-out.
CASES FOR USE OF PERSONAL DATA
We use your personal data in the following cases:
verification/identification of the user while using the website;
provision of technical support;
Sending updates to our users with important information to inform them of news/changes;
Review of account activity to prevent fraudulent transactions and ensure security
about our customers’ personal data;
Customize the website to make your experience more personal and engaging;
Ensure smooth running of overall performance and management functions.
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
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This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
We do not share your details with third parties to reveal your personal information such as email, name, etc.
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
Diving.Berlin may place links to third-party websites on this website. These third-party websites are not checked by Diving.Berlin for data protection or security compliance, and you release us from any liability for the conduct of these third-party websites.
Any social media sharing links displayed as either text links or social media icons do not associate you with any of their associated third parties unless you specifically click on them.
Please note that this Privacy Policy and any other applicable policies, in addition to any modifications, will not create any rights enforceable by any third party or require the disclosure of Personal Information in relation to any Member of the Service or the Website. Diving.Berlin assumes no responsibility for the information collected or used by advertisers or third party websites. Please review the privacy policy and terms of use for any website you visit through third-party links.
At times it may be necessary or desirable for Diving.Berlin for legal reasons to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party if we have a good faith belief that doing so is desirable for the purposes of a civil complaint, criminal investigation, or other legal matter. In the event that we receive a subpoena that affects your privacy, we may notify you to give you an opportunity to file a request to have the subpoena lifted, or we may attempt to lift it ourselves, but we are not committed to doing so obligated. We may also proactively report you and share your information with third parties where we believe it is advisable to do so for legal reasons, e.g. B. because we believe you have been involved in fraudulent activity. You indemnify us for any damages that may arise out of or in connection with the release of your data in response to a request from law enforcement authorities or private litigants.
Personal data will only be passed on for legal purposes in accordance with the laws of the country in which you reside.
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.