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FAQs

The best thing to do is to start with a Discover Scuba Diving with us, so that you can test whether diving is something for you at all. Once you have decided, the Open Water Diver is your entry into the diving world

We accept all major payment methods such as PayPal, Credit Card, Apple Pay, Google Pay and Instant bank transfer

No, you don’t have to, if you want to take part in an event / trip, choose your favourite, pay for it in our shop and you will receive your personal ticket for the event / trip as a PDF in your email inbox

You can find an overview of our services in our shop.
Here you can get more information about an event / trip or article. If you have decided on an event / trip or item, you can easily order and pay for it in our shop.

Since we offer Diving Trips from one person, there are other divers on site with whom you can quickly contact and find yourself in a group of like-minded people.

We are currently not looking for new employees.

you will become a better diver if you go diving and always work on your buoyancy control. In our Peak Performance Buoyancy course we can support you in giving you tips, tricks and exercises that will enable you to become a better diver.

Yes, we are always offering new diving holidays / safaris around the world.

For the Discover Scuba Diving, Scuba Diver and Open Water Diver training courses, the rental fee for the equipment is included in the price. for all other courses, diving trips and events you should have your own equipment or rent the equipment for a fee.

In our shop we have a shopping cart in which you can collect your selection and pay together.

You have a 14-day right of return on the products purchased in our shop.
Unfortunately, online courses (e-learning) activated for you cannot be fully reimbursed. Here we have to charge a processing fee of €125.00.

Just write us an email with your complaint, a photo of the product, we will find a satisfactory solution.

Since we always strive to train our students well and safely, to give them the attention and help they need to become good divers, we refrain from training in large groups because of the visibility in the local lakes and the handling of a such a large group would not meet our safety standards, requirements and personal care.

If the package / goods were visibly damaged by the supplier, make a complaint about the package to the supplier immediately and contact us immediately.
If the product is damaged, just email us with your complaint, a photo of the product, we will find a satisfactory solution.

We send our goods with the delivery services Hermes or DHL with tracking

Yes, select “Business” when selecting the course.

Here you will see the currently valid price for the course after you have made your selection.

This answer would go beyond the scope here. But we go into this more explicitly in our Open Water Diver or Equipment Specialist courses. Here we give answers and tips tailored to your equipment so that you can apply them to your equipment right away.

No, you do not have to notify us, since we ship the goods with Hermes and DHL with tracking, we will receive a message when you have received the goods.

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