Shop with peace-of-mind
We always strive to ensure that our customers have a pleasant shopping experience.
Return & Exchanges:
If you’d like to return or exchange your order for any reason, we’re here to help! We offer free returns within 14 days of purchase. You can return your product for credit, a different product, or a refund using the original payment method.
Defective & Incorrect:
Of course, these goods will be taken back by us. You will receive your purchase price, a credit note or a replacement of the goods against return.
Condition of return:
Item must be returned BRAND NEW with lable (even if used only once, it is no longer brand new and non-returnable)
Return item as used:
We do not accept goods that have suffered a depreciation in value that IS related to improper handling of the goods that was not necessary to establish the properties, functioning or nature of the goods. Here we charge a processing fee of 60% -100% of the purchase price, depending on the condition of the goods. Goods that have been taken into the water by the customer will be taken back for a processing fee of 100% of the purchase price.
We always strive to guarantee our customers a simple and convenient ordering process.
Please note the agreements listed above as well as the General Terms and Conditions of Delivery and Business
Standard Gear (4-6 weeks for orders placed by 17:00 CET)
Standard Events & Trips (will be sent via email for immediate download)
Standard Cours (Confirmation will be sent via email)
Our valid general delivery and business conditions as well as the delivery conditions apply
The legal process is excluded